All our cosmetic products are created and manufactured in Italy. Our laboratory is located near Milan.

At adesso we select ingredients of natural origin to guarantee the effectiveness and sensorial experience of our products.

No, all our products are allergen-free.

We have created an essential beauty routine appropiate for all skin types and for all women.

We offer treatments make-up free, because we love natural and spontaneous beauty.

However, you can apply make-up after each treatment, even with our leave on treatments.

All our packaging is recyclable and we are always looking for the best alternatives in terms of practicality and respect for the environment.

We’re committed to being cruelty free: this means we do not test on animals, in accordance with European regulations. 

Our products are vegan because we do not use ingredients of animal origin.

To create an account adesso:

- Click on  "My account" space at the top right of the home page on your desktop, or on the menu on your mobile.

- Fill in the requested information and validate.

To receive our newsletter, simply "get on the list" in the homepage.

If you don't receive our invitations, please check your spam folder and add [email protected ] to your address book.

If you no longer wish to receive our newsletter click on the unsubscribe link at the bottom of each of our newsletters.

To change or reset your password, go to the "My account" area at the top right of the home page, enter your email address and click on "Forgot your password?". You will then receive an email allowing you to reset it.

For any information concerning your personal data, please click here.

Please email us at [email protected ] as soon as possible if you wish to make any changes or cancel your order. We'll do our best to update it before our preparation team starts dealing with it.

Once your order and payment have been validated, we will send you an initial confirmation e-mail. If your order has been processed, you will be able to find a summary of your order in the "My Orders" section of your account. If you do not receive this e-mail, your order may not have been registered. To be sure, send us an email at [email protected].

adesso currently ships to France and Italy.

We are working on bringing adessoin other countries. Tag us @adesso.beauty in your country.

Below are the fees that will be applied, depending on the amount and destination of your basket:

Shipping is free when you spend €60 or more.

France > Standard - GLS > €4

Italy > Standard - GLS Europe > €7

France

2 business days. In busy weeks (such as Christmas) or bad weather conditions, we can experience some delays from 24 to 48 hours.

Italy

4 working business days. In busy weeks (such as Christmas) or bad weather conditions, we can experience some delays from 24 to 48 hours.

You can track your order in "My account".

We're so sorry! Contact us at [email protected] and we'll help you!

You can change your delivery address in your "My Account" area. If you have already placed an order, we may still be able to change your delivery address. If the order has already been taken over by the warehouse, we will no longer be able to modify it. Please contact us as soon as possible via [email protected].

We accept returns within 14 days of purchase. Send an email to [email protected ] with the order number and the items you wish to return and a member of our customer support team will assist you with the return.

You will be refunded in full to your original form of payment. Your original shipping charges are not refunded.

Please note that to return a product, it must never have been opened and used.

Refunds usually take 2 weeks to appear on your statement.

adesso offers two forms of payment:

- Credit card (Visa, MasterCard, American Express)

- Paypal

 Unfortunately, we cannot accept checks or money orders.

Only the payment forms indicated are available to pay your purchases.

Your banking data are encrypted (SSL mode) and are never known or stored by adesso.

Here are a few things to check if your payment didn’t go through:

Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system.

Your card issuer may have declined your payment. They don’t tell us the reason for this, so it’s best to check with them before trying your card again.

If none of these points apply to you, please send us an email at [email protected].